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Candidate Of The Week

Delnia R.

  • Admin Support
  • CRM Management
  • Project Management
  • Customer Service
  • Lead Generation
  • Social Media

Delnia is an excellent all-rounder VA. Excellent communication, organisation, attention to detail & quick to learn new tasks.

Delnia has over 5 years of experience working in the admin role which include various tasks like email management, appointment setting, managing files etc. She also has background on customer service and did outbound calls for lead generation. The primary systems she uses are Microsoft office tools like Excel, Word and Powerpoint, CRMs like Mailchimp, Asana and Dropbox. She also has accounting/bookkeeping experience and used Xero for expense reconciliations, Invoicing and other related tasks.

Delnia is a mother of 3 wonderful children that serves as her inspiration to work hard. She has consistently been keen to learning and continuous to enroll herself to online tutorials in order to enhance her knowledge further. She likes spending her free time with her children, cooking, playing and traveling with them.

Service based businesses, Entrepreneurs, CEO's, Experts & Speakers, Consultants, E-Commerce

SKILLS

Personal Assistant

Research

Technical Assistance

Outbound Calls

Accounting/Bookkeeping

Email Management

Database Management

Software/Systems

Microsoft Office Tools

Xero

Mailchimp

Asana

Wordpress

Ontraport

Canva

Magento

Schedugram

HIRING NOTES:

  • Excellent oral and written communication skills
  • Has strong background with accounting and bookkeeping
  • Has reliable experience with technical support
  • Highly organized and has strong attention to details

WORKING EXPERIENCE


My Water Filter Australia

Virtual Assistant/ Customer Service Representative

Responsibilities:

  • Assist in managing everyday sales; coordinate with customer and suppliers regarding water filter orders.
  • Maintain/ Update Client’s Sales Website, by adding products and its description. Update changes in products and prices.
  • Maintain Client’s product inventory and sales bookkeeping.
  • Answers customer’s inquiries and FAQs regarding Water Filter products.
  • Do Internet Research and Post Articles in Social Media
  • Monitor shipments of orders
  • Check and respond emails according to client’s instructions.
  • Do online research for specific projects as per client’s request.

Outsource Job

Virtual Assistant

Responsibilities:

  • Maintain Client’s Website
  • Photo Blog
  • Creating wedding photo videos
  • Maintaining client’s social media accounts
  • Admin tasks specifically instructed by the client such as data gathering, research, client’s email communication monitoring

EDUCATION

University of Santo Tomas

Bachelor of Science in Biology

StaffCode:

VA-157-H